Reference

How seguni99 Handles Your Personal Data

Your account data — including your registered wallet details for DANA, OVO, and GoPay — is handled with clear rules on what we collect, why we collect it, and how long we keep it.

Account Data ProtectionWallet Transaction PrivacyCookie & Device ControlsData Access RequestsIndonesia-Region Policy

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HOW WE PROTECT DATA

Data Handling, Cookies, and Account Security

We use SSL encryption on every page of seguni99, so data moving between your device and our servers — including your DANA, OVO, or GoPay payment details — is protected in transit. Account sessions are monitored for suspicious activity, and we send a verification step when a login comes from an unrecognised device. Cookies on the site are limited to session management and basic analytics; you can adjust cookie preferences through your browser settings at any time.

Data Retention

Transaction and account records are kept for the period required by applicable regulations. Once that period ends, data is deleted or anonymised — we do not hold it indefinitely.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can block or clear cookies through your browser without losing your account data.

Account Security

A one-time verification code is sent to your registered contact when we detect a new device or location. This step protects your account even if your password is compromised.

Data Access & Correction

You can request a copy of the personal data we hold, ask us to correct it, or ask us to delete it where local law permits. Contact support with your account email to start the process.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct inaccurate details, or raise a concern about how your information is handled, our support team is available around the clock. Reach out through any of the channels below and quote your registered account email so we can locate your record quickly.

What Data We Collect and Why

seguni99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register an account on seguni99, we collect the information needed to verify your identity and process your payments — your name, contact details, and the e-wallet identifiers you use for DANA, OVO, or GoPay deposits and withdrawals. We also log device and session data

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each time you access the lobby, including your IP address, browser type, and the pages you visit. This data lets us detect unusual login attempts and keep your account secure. Payment transaction records — amounts, timestamps, and wallet references — are retained for the period required
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under applicable financial regulations in regions where the service is available. We do not sell your personal data to third parties. Sharing with service partners happens only where it is necessary to process your payment or verify your account, and those partners are bound by the
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same data-handling standards we apply internally. Access to your data is restricted to authorised staff on a need-to-know basis. If you are accessing seguni99 from Indonesia, availability of the service and the scope of data processing depend on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on seguni99

These are the questions we hear most often about how your data is handled on seguni99. If your question is not covered here, reach out through live chat or email.

We collect your name, contact details, and the e-wallet identifiers you use — such as your DANA, OVO, or GoPay account reference — along with device and session data each time you log in.

We share data only with partners who process your payments or verify your account. Those partners are contractually required to handle your data under the same standards we apply.

Payment records are retained for the period required under applicable financial regulations in the regions where the service operates. After that period, records are deleted or anonymised.

Yes. Contact our support team via live chat or email, quote your registered account email, and we will provide a copy of your personal data in line with applicable local law.

Send a deletion request through live chat or email support. We will process it where local law permits and confirm once the data has been removed or anonymised from our systems.

We use SSL encryption on all pages and send a one-time verification code to your registered contact whenever a login comes from an unrecognised device or location in Bandung or elsewhere.

How seguni99 Handles Your Personal Data

Data Handling, Cookies, and Account Security

Data Retention

Cookie Controls

Account Security

Data Access & Correction

Reach Us About Your Data

Common Questions About Your Privacy on seguni99

01 What personal data does seguni99 collect when I open an account?

02 Does seguni99 share my data with third parties?

03 How long does seguni99 keep my transaction records?

04 Can I request a copy of the data seguni99 holds about me?

05 How do I ask seguni99 to delete my personal data?

06 How does seguni99 protect my account from unauthorised access?

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